About us

Making Hyper Quality of Experience Effortless

In a landscape dominated by video data and ever-increasing technology complexity, we have pioneered the Divitel Algorithm Factory—an established approach that drives operational performance, prioritizes efficiency and agility, and elevates subscriber satisfaction, NPS scores, and operational margins.

Everything we do…

is powered by our algorithm factory

Our algorithm factory is a systematic and scalable methodology for creating, managing, and refining algorithms that drive advancements in video delivery and network optimization. All of our services are powered by our factory.

Our factory’s products

Our algorithms empower us, along with our operator customers and technology vendor partners, to deliver an enhanced Quality of Experience and Quality of Service, all while improving operational margins and NPS scores.

Here are some of (but not all of) our amazing achievements:

 

Accelerated Incident Resolution

 

Streamlined Change Management

 

Efficient Operations
Happy Viewers

 

Hyper Quality of Experience

Our factory is an expression of who we are

Our values

Innovation.
Partnership.
We care.

Our mission

To facilitate the world’s growing need for efficient hyper Quality of Experience (QoE) through effortless network and video delivery performance.

Our vision

To be the world’s most loved partner for mission-critical intelligent operations.

Our factory’s assets

Similar to a physical factory, we transform specific assets into the final product – impactful algorithms for service optimization and QoE maximization.

The key assets that hold utmost importance for us include:

Data

Our factory utilizes vast amounts of data on video delivery, streaming, and network performance.

Intelligence

Our knowledgeable team, analyzes interoperability, identifies root causes of technical errors, and fixes and prevents errors from recurring.

Processes

We employ Agile, Scrum, and ITIL v4 methodologies for flexible and reliable service delivery, while maintaining strict security protocols.

Partnerships

We foster collaborations with strategic technology partners, amplifying the overall impact we make in the landscape.


 

Automation first

Towards autonomous networks and video delivery

Our goal is that one day, all our manual labor will be automated. We are already refining models for tasks like threshold checks, anomaly detection, and root cause analysis, while actively developing AI. Our team designs automated workflows and predictive algorithms for network congestion, mean time to identify, and network security.

Divitel Roadmap


Get out your popcorn and watch our corporate movie!

 

How did we get here? Well, it all started back in 1995…

… back then, the challenge was to convince people that digital was the way forward. Fast forward to today, digital is everything. In this overview you will find our most important achievements, that have shaped who we are today.